Delivery Charges

Delivery Charges

UK, Royal Mail / Registered / Recorded £3.95 up to 0.25Kg.

Europe, Royal Mail / Registered / Recorded £9.95 up to 0.25Kg.

USA & The Rest Of The World, Royal Mail / Registered / Recorded £10.95 up to 0.25Kg.

PLEASE BE AWARE THAT FOR ORDERS OVER 0.25 KG THERE WILL BE AN ADDITIONAL CHARGE TO COVER THE COST OF POSTAGE AND PACKAGING.

ALSO FOR OVERSEAS CUSTOMERS PLEASE BE AWARE ANY DUTIES OR CHARGES BY YOUR CUSTOMS / BORDER CONTROL ARE BEYOND OUR CONTROL & WE CANNOT ACCEPT ANY LIABILITY FOR THESE CHARGES.

We aim to dispatch all orders from stock if ordered before 12.00 noon UK time the SAME DAY otherwise the NEXT WORKING DAY. 

RETURNS POLICY

To make your life easier we make returns simple.

Just email us at sales@nylondreams.co.uk with your invoice or order number and ask for a returns number,

Then please just return the item or items with a copy of your invoice to our address which is also on your invoice stating if you wish an exchange or refund and the returns number we gave you and we’ll gladly process it for you,

Refunds are paid to the original payment card or payment source,

Simple and uncomplicated 🙂

Oh and we don’t exchange hosiery if it’s been worn for hygiene reasons,

We suggest you send any item to us tracked delivery and on arrival we always try to process it same day for you.

CANCELLING AN ORDER

You may cancel an order at anytime before dispatch, you will be refunded in full to the original payment source.

We also reserve the right to cancel or decline any order for any reason in which case your payment will be refunded in full to the original payment source.

This does not affect your statutory rights.